so your friend’s location seems incorrect, eh? here are some reasons why:
you or your friend has weak or no signal
you must have an active connection (either wifi or 4g/5g and a strong gps signal) for whoo to detect your location and receive your friends’ location.
your friend has chosen not to share their real-time location
whoo has ghost mode đź‘» giving users the option to hide their real-time location. if your friend freezes their location, it will no longer update. only they can do so.
your friend is no longer using whoo
if your friend has uninstalled whoo, their location will no longer update.app ver is not newest
if the app version is old, it is prone to problems.checked the above and doesn't work these?
ask your friend to verify their device settings
your friend should ensure none of their device settings prevent whoo from detecting and updating their location. refer your friend to our troubleshooting articles for ios and android.
đź’ˇwhoo tip: if your friend still has issues after troubleshooting, they should contact us.