sometimes occasions, the timer may reset・not displayed even though you or your friend hasn‘t left your location.
if the timer reset・not displayed , please be aware of the following.
・the signal environment may not be good enough, resulting in the correct time of stay not being displayed.
・gps noise interference.
which is out of whoo‘s control. sorry 😔
・the app version is not new. if the app version is old, it is prone to problems, so please check for updates in the store.
if this happens regularly, please reach out to us by Instagram or Twitter.